The Department of Juvenile Justice’s Information Technology group is designed to support and assist our organization through the effective use of technology. This is accomplished through the various activities of the IT group including; application development and management, server management, information security, training, hardware/software support, and mobile device management. The IT group also supports DJJ’s Division of Education and provides local support to the schools and teachers throughout our facilities. IT is currently working with the Division of Education on new online educational initiatives that will enable DJJ to best utilize technology in the realm of education.
End-user support is currently accomplished through our partnership with the Virginia Information Technology Agency (VITA) and Northrop Grumman (NG). All network outages, hardware/software incidents, e-mail, and login issues should initially be reported to VITA. They can be reached 24/7 by the contact information in order to resolve these issues in an expedient manner.